Product Return or Replacement
We want you to be completely satisfied with the quality of your MySeafood products. If you receive seafood that is thawed, damaged or has substantial problems, we will refund your order in full. To request a refund, please contact us, including details, at firstname.lastname@example.org within 3 days of receipt of products. If possible, please photograph the problem and attach a photo to your email, we would appreciate it. This will help our Quality Control (QC) department in dealing with packaging and shipping issues. A refund will be credited to your credit card shortly. We are unable to accept returns on our perishable goods, so please do not send your purchase back to us.